Last Updated: 19/02/2025

Welcome to Dubai Lady Boutique! Your privacy is incredibly important to us, and we are committed to ensuring that your personal information is handled securely, respectfully, and transparently. We know that shopping online requires trust, and we deeply appreciate the trust you place in us.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with us in any way. Our goal is to provide you with a seamless, secure, and enjoyable shopping experience while safeguarding your data.

If you ever have questions or concerns about this Privacy Policy, please don’t hesitate to contact us. Your satisfaction and trust mean everything to us!

1. Information We Collect

We collect various types of information to personalize your shopping experience and ensure smooth order processing. This includes:

1.1 Personal Information

When you shop with us, create an account, or contact us, we may collect:

• Full Name – So we can personalize your experience and address you properly.

• Email Address – To send order confirmations, promotions, and customer support responses.

• Phone Number – If you prefer order updates via SMS or need direct communication with our team.

• Shipping & Billing Address – To ensure we deliver your purchases safely and efficiently.

• Payment Information – We do not store your full payment details; transactions are processed securely through trusted payment gateways.

  
  

1.2 Non-Personal Information

To improve your shopping experience and enhance website functionality, we may collect:

• Device & Browser Information – Helps us optimize the website for your specific device.

• IP Address & Location Data (if permitted) – Used for security and to improve your shopping experience.

• Browsing Behavior – We analyze how visitors navigate our site to make improvements.

• Cookies & Tracking Technologies – Used to remember your preferences and provide personalized recommendations.

  
  

2. How We Use Your Information

We respect your privacy and only use your information to enhance your shopping experience. Here’s how:

• Processing Orders – We use your details to confirm, process, and ship your orders while keeping you updated.

• Personalized Shopping – We tailor product recommendations and promotions based on your preferences.

• Customer Support – Our team uses your information to respond to inquiries and resolve any issues.

• Marketing & Promotions – We send occasional emails and messages with special offers, but only if you opt-in.

• Fraud Prevention & Security – We monitor transactions to detect and prevent fraud, ensuring safe shopping.

• Website Enhancement – We analyze visitor behavior to improve website speed, navigation, and content.

  
  

We never misuse your data or share it unnecessarily. Your privacy is our priority!

3. How We Protect Your Data

Keeping your data safe is our responsibility, and we take it seriously. We use:

• Advanced Encryption – All transactions are encrypted to protect sensitive data.

• Secure Payment Processing – Trusted third-party payment providers handle all transactions.

• Restricted Access – Only authorized personnel can access sensitive information.

• Regular Security Audits – We continuously update and monitor our security systems.

• Data Minimization – We only collect the information necessary to serve you better.

  
  

We work hard to ensure that your information is never compromised.

4. Sharing Your Information

We never sell or rent your personal data. However, we may share it in the following cases:

• With Payment Providers – To securely process transactions.

• With Shipping Companies – To deliver your orders efficiently.

• With Legal Authorities – If required by law to prevent fraud or ensure safety.

• With Trusted Service Providers – Such as analytics or customer service tools, but only under strict confidentiality agreements.

  
  

We only share data when absolutely necessary to enhance your experience and keep your transactions secure.

5. Your Rights & Choices

We believe in giving you full control over your personal information. Here’s what you can do:

• Update Your Information – Log in to your account to edit your personal details anytime.

• Opt Out of Marketing Emails – Simply click the unsubscribe link in any email.

• Delete Your Account – Contact us if you wish to remove your personal information from our system.

• Manage Cookies – Adjust your browser settings to control cookie usage.

  
  

Your privacy matters to us, and we’re always here to assist with any requests.

6. Cookies & Tracking Technologies

Cookies make your shopping experience better! Here’s why we use them:

• Essential Cookies – Help with basic website functions like login and cart features.

• Performance Cookies – Improve site speed and efficiency.

• Marketing Cookies – Personalize ads and promotions for you.

  
  

You can manage or disable cookies in your browser settings. However, some features may not work as intended without them.

7. Third-Party Links

Our website may contain links to external sites (such as social media or payment providers). We encourage you to review their privacy policies before engaging, as we are not responsible for their data practices.

8. Data Retention Policy

We keep your information only as long as necessary:

• Orders & Transactions – Stored for legal and tax obligations.

• Marketing Preferences – Retained until you opt out.

• Inactive Accounts – Deleted after prolonged inactivity for security reasons.

  
  

We ensure that your data is only kept as long as it benefits you.

9. Children’s Privacy

Dubai Lady Boutique is intended for adult shoppers. We do not knowingly collect information from children under 18. If we discover that a minor has provided personal data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to improve clarity and comply with regulations. When we do:

• We will post the updated version here.

• We may notify you by email if significant changes occur.

  
  

We encourage you to review this page periodically to stay informed.

11. Contact Us

We’re always here to help! If you have any questions about this Privacy Policy or wish to exercise your rights, contact us VIA CONTACT FORM BELOW.

Thank you for choosing Dubai Lady Boutique! Your trust and satisfaction are our top priorities, and we are committed to providing you with a secure, enjoyable shopping experience.

Privacy Policy